Privacy Practice Policy and SMS Disclaimer

At Lifespine, LLC your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal health information (PHI) in compliance with applicable laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act). By using our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, date of birth, Social Security number, and other identifying details.
• Medical Information: Health history, diagnosis, treatment plans, medications, and other health-related data.
• Insurance Information: Insurance provider, policy number, and billing details.
• Other Information: Any other information you voluntarily provide during appointments, consultations, or via our website.

2. How We Use Your Information

We use the information we collect to:

• Provide medical care and treatment
• Manage patient records and communicate with you
• Process billing and insurance claims
• Comply with legal and regulatory requirements
• Improve clinic operations and patient experience
  
  

3. Sharing of Information

We will not share your personal health information without your consent, except in the following situations:

• With Your Healthcare Providers: To ensure coordinated care with other healthcare professionals or specialists.
• For Billing and Insurance: To process payments and manage insurance claims.
• For Legal Requirements: When required by law, such as for public health reporting or responding to legal requests.
• With Third-Party Service Providers: Who assist in clinic operations (e.g., IT services, billing, or scheduling). These third parties are required to protect your information.

We do not sell your personal health information to third parties for marketing or other purposes.

4. Your Rights

As a patient, you have the following rights regarding your personal health information:

Access: You can request copies of your medical records.

Amendments: You may request corrections to your medical records if you believe they are inaccurate.

Restrictions: You can request limitations on how we use or share your information.

Confidential Communications: You may request that we communicate with you through specific means (e.g., phone, email).

Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time.

5. Security of Your Information

We take appropriate measures to ensure the security and confidentiality of your personal health information. This includes technical safeguards, such as encryption and secure servers, as well as administrative safeguards, such as staff training and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When changes are made, the updated policy will be posted on our website, and the effective date will be revised.